Greetings!
I am a Senior Premier Field Engineer working for Microsoft in the Pacific Northwest Region (but I often travel all over North America). I primarly work with customers in messaging (Exchange 5.5-2007) for the past 4 years in this role but prior to that spent 2 years working in Microsoft Product Support Services as a support engineer. My main goal as a senior level engineer is to teach Exchange 2003 and 2007 currently to to new internal employees and our Premier customers. I also work with other groups like the Microsoft ECoE (Exchange Center of Excellence) in testing, deleivery, and training of the Exchange Risk Assesment program (ExRAP), Messaging Product Lead team to devolpe new training, and another team working on E14 content.